Makeup By Remi - Terms of Service

Thank you for choosing Makeup By Remi for your hair & makeup services. These terms outline the policies and guidelines that govern our business practices.

1. Booking & Cancellation

  • Confirmation: A hold confirmed in writing is considered a booking.

  • Cancellation Policy:

    • Cancellation after formal written hold: 50% cancellation fee.

    • Cancellation within 24 hours of a scheduled session: 100% cancellation fee.

    • Multi-Day Bookings: Cancellations require at least 5 business days' notice to avoid full fee charges.

  • Last-Minute Bookings: A $150 fee applies to bookings made within 7 days of the desired appointment date.

  • Appointment Changes:

    • One complimentary time change is permitted with at least 72 hours' notice.

    • Changes made within 72 hours will incur a $50 change fee.

2. Rates & Payment

  • Artist Fees: Rates are per artist, per day (8 hours). Projects with multiple artists or specialized skills will have adjusted fees.

  • Assistant: An assistant may be required for projects with more than two talent or complex needs.

  • On Site: 20% AF applies to all bookings outside of our studio

  • Travel/Prep Days: $500 day rate for travel or preparation days without active service.

  • Multi-Day Discounts:

    • 7 days +: 25% discount per day.

    • 8 days +: 40% discount per day.

  • Overtime: For services exceeding 8 hours per day, a time-and-a-half overtime rate (1.5x) will apply.

  • Retainer: A 50% retainer is required to hold the dates.

  • Payment Methods:

    • Credit Card, Venmo, PayPal, Cash App (3.8% processing fee)

    • Wire Transfer ($35 bank fee)

    • Zelle (no fee)

  • Payment Terms:

    • Private clients: Full payment is due at the time of service.

    • Commercial clients: Payment is due within 30 days of service completion (NYC Admin Code 20-929). A 1.5% monthly finance charge will be applied to late payments.

3. Expenses

  • Expense Reimbursement: Clients are responsible for reimbursing ALL expenses incurred by Makeup By Remi on their behalf (e.g., travel, accommodation, equipment rentals). This includes any booking-related travel.

  • Travel Meal Per Diem: A $50 per day meal per diem for each team member is required for each travel day.

4. Photo Policy

  • Makeup By Remi may use photographs and videos taken during your session for promotional purposes.

  • To opt-out: Please inform Makeup By Remi in advance if you prefer your images not to be used.

5. Agreement

By booking services with Makeup By Remi, you acknowledge and agree to these Terms of Service.